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Privacy Policy

Privacy Policy

Last Updated:05th September 2025

1. Introduction

Welcome to Xtra Mile Travel Services (“Company”, “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.xtramile.co.in, contact us through our communication channels, or use our travel services.

By using our website or services, you agree to the terms of this Privacy Policy.
If you do not agree, please do not access or use our website or services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information:

  • Name, contact number, email address, postal address
  • Date of birth, gender, and nationality (if required for bookings)
  • Passport and visa details (for international travel)
  • Payment information such as credit/debit card details, UPI ID, or bank details
  • Travel preferences, special requests, and feedback

b) Non-Personal Information:

  • Browser type, IP address, operating system, referring URLs
  • Device information and cookies that help us enhance user experience
3. How We Use Your Information

We use your information for the following purposes:

  • To process your bookings, reservations, and payments
  • To send confirmations, invoices, and travel documentation
  • To respond to queries and provide customer support
  • To improve our website, products, and services
  • To send promotional offers, newsletters, and travel updates (only with your consent)
  • To comply with legal requirements and prevent fraud
4. Sharing and Disclosure

We may share your personal information with:

  • Airlines, hotels, car rental agencies, cruise companies, and other service providers to fulfill bookings
  • Payment gateways and financial institutions for secure transactions
  • Our trusted business partners and affiliates who assist in service delivery
  • Legal or government authorities when required by law or court order

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Storage and Security

We use secure servers and encryption to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve site performance and navigation
  • Remember user preferences
  • Analyze traffic and usage patterns

You can choose to disable cookies through your browser settings, but this may affect website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Request data portability
  • Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at holidays@xtramile.co.in.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.
Please review their respective privacy policies before sharing any personal data.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it immediately.

10. International Data Transfers

As part of our operations, your data may be transferred and stored in countries outside your home jurisdiction.
By using our services, you consent to such transfers, ensuring equivalent protection levels are maintained.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The revised version will be posted on this page with an updated date.
Please review this page periodically for any changes.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Xtra Mile Travel Services
📍 Website: www.xtramile.co.in
📧 Email: holidays@xtramile.co.in
📞 Mobile: +91 9899182617